Of the largest energy suppliers in Great Britain, Bulb had the highest rate of resolving customer complaints within eight weeks in the second quarter of 2023. Over the last three years, the company resolved at least 95 percent of all complaints received per quarter. OVO, which acquired SSE's retail operations in early 2020, ranked second.
Share of quarterly complaints resolved within eight weeks by the largest energy suppliers in Great Britain from 1st quarter 2021 to 2nd quarter 2023
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Other statistics that may interest you EDF Energy
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- Premium Statistic Market share of Big Six domestic electricity suppliers in GB Q1 2010-Q4 2023
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Operations
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Customer satisfaction
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Competitors
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Further related statistics
12
- Utility Warehouse complaint resolutions within eight weeks in Great Britain 2014-2020
- Utility Warehouse complaints resolved by end of next working day in the UK 2014-2018
- Resolution of complaints by Utilita in the UK by end of next working day 2014-2019
- Resolution of complaints by Bulb by end of next working day Great Britain 2017-2018
- Energy industry related companies: lobbying expenses 2008-2010
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- Total assets of the top energy companies globally 2019
- Opinions on solving energy problems in Great Britain 2014
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- Largest of energy companies in Sweden 2022, by net profit
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Further Content: You might find this interesting as well
Statistics
- Utility Warehouse complaint resolutions within eight weeks in Great Britain 2014-2020
- Utility Warehouse complaints resolved by end of next working day in the UK 2014-2018
- Resolution of complaints by Utilita in the UK by end of next working day 2014-2019
- Resolution of complaints by Bulb by end of next working day Great Britain 2017-2018
- Energy industry related companies: lobbying expenses 2008-2010
- Italy: number of Energy Service Companies (ESCOs) 2012-2017
- Total assets of the top energy companies globally 2019
- Opinions on solving energy problems in Great Britain 2014
- Largest energy companies in Denmark 2022, by employees
- Largest energy companies in Sweden 2022, by employees
- Largest of energy companies in Sweden 2022, by net profit
- Revenues of Energy Service Companies (ESCOs) in Italy 2012-2018
Topics
SSE plcOfgem. (August 15, 2023). Share of quarterly complaints resolved within eight weeks by the largest energy suppliers in Great Britain from 1st quarter 2021 to 2nd quarter 2023 [Graph]. In Statista. Retrieved May 04, 2024, from https://www.statista.com/statistics/429336/big-six-complaints-resolved-within-eight-weeks-uk/
Ofgem. "Share of quarterly complaints resolved within eight weeks by the largest energy suppliers in Great Britain from 1st quarter 2021 to 2nd quarter 2023." Chart. August 15, 2023. Statista. Accessed May 04, 2024. https://www.statista.com/statistics/429336/big-six-complaints-resolved-within-eight-weeks-uk/
Ofgem. (2023). Share of quarterly complaints resolved within eight weeks by the largest energy suppliers in Great Britain from 1st quarter 2021 to 2nd quarter 2023. Statista. Statista Inc.. Accessed: May 04, 2024. https://www.statista.com/statistics/429336/big-six-complaints-resolved-within-eight-weeks-uk/
Ofgem. "Share of Quarterly Complaints Resolved within Eight Weeks by The Largest Energy Suppliers in Great Britain from 1st Quarter 2021 to 2nd Quarter 2023." Statista, Statista Inc., 15 Aug 2023, https://www.statista.com/statistics/429336/big-six-complaints-resolved-within-eight-weeks-uk/
Ofgem, Share of quarterly complaints resolved within eight weeks by the largest energy suppliers in Great Britain from 1st quarter 2021 to 2nd quarter 2023 Statista, https://www.statista.com/statistics/429336/big-six-complaints-resolved-within-eight-weeks-uk/ (last visited May 04, 2024)
Share of quarterly complaints resolved within eight weeks by the largest energy suppliers in Great Britain from 1st quarter 2021 to 2nd quarter 2023 [Graph], Ofgem, August 15, 2023. [Online]. Available: https://www.statista.com/statistics/429336/big-six-complaints-resolved-within-eight-weeks-uk/