This statistic shows the preferred methods of conducting banking operations in Great Britain as of 2014, by age group. In general online banking was preferred over face to face banking across the board. Approximately 75 percent of adults aged 25 to 34 preferred to use online banking, either through a website or a mobile app.
Most preferred method of banking among Great Britain adults as of 2014, by age group
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Other statistics that may interest you Banking channels in the United Kingdom (UK)
Branch banking
8
- Premium Statistic Frequency of visits to main current account bank branch UK 2015
- Premium Statistic Reasons for visits to bank branch according to current account holders in the UK 2015
- Premium Statistic Importance of branch location in main current account bank UK 2015
- Premium Statistic Level of satisfaction with branch location of the main bank in the UK 2015
- Premium Statistic Level of satisfaction with service quality in main current account bank UK 2015
- Premium Statistic Banking: main current account length of use by frequent branch users UK 2015
- Premium Statistic Importance of bank branch accessibility nationally in the UK 2015
- Premium Statistic Banks services via branch finder tool United Kingdom (UK) 2015, by area of service
Online and mobile banking
8
- Basic Statistic Share of people using online banking in the UK 2007-2022
- Premium Statistic Online banking in Great Britain 2014-2020, by device
- Basic Statistic Frequency of internet banking in United Kingdom (UK) 2010-2015
- Premium Statistic Recent online banking use in the United Kingdom (UK) 2015, by family financial status
- Premium Statistic Frequency of account holders internet banking services usage in the UK 2015
- Premium Statistic Online banking services usage by smartphone owners in the UK in 2015
- Premium Statistic Importance of internet banking in main current account bank in the UK 2015
- Premium Statistic Reputation damage for parties involved in banking data security breaches UK in 2015
Banking apps
8
- Premium Statistic Frequency of smartphone or tablet banking by current account holders UK 2015, by age
- Premium Statistic Mobile banking services usage by UK smartphone users in 2015
- Premium Statistic Level of satisfaction with the banking app of main bank in the UK 2015
- Premium Statistic Mobile banking services usage actions UK adults in 2015
- Basic Statistic Bank customer priorities driving mobile apps quality in the United Kingdom (UK) 2014
- Premium Statistic Functionality and usability of banking apps: overall score UK 2014
- Premium Statistic Mobile banking services usage of the United Kingdom (UK) adults in 2015, by bank size
- Premium Statistic Mobile banking services usage of the United Kingdom adults in 2015, by income level
Banking channels for major banks
5
- Premium Statistic Banking channels used by Lloyds customers in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by TSB customers in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by Barclays customers in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by Santander clients in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by Nationwide clients in the United Kingdom (UK) 2015
General summary: customer preference
5
- Basic Statistic Frequency of use of banking channels the UK 2011-2015
- Basic Statistic Preference for banking channels use habits in the United Kingdom (UK) 2014
- Basic Statistic Banking channels usage in the United Kingdom (UK) in 2014, by frequency of use
- Basic Statistic Preferred banking methods among Great Britain population in 2014, by age group
- Basic Statistic Banking channels preferred to access services in Great Britain (the UK) 2014
Further related statistics
20
- Online banking in Mexico: growth of mobile services 2016-2019
- Online banking in Chile: growth of mobile services 2016-2019
- Online banking in Brazil: growth of mobile services 2016-2019
- Online banking in Colombia: growth of mobile services 2016-2019
- Share of consumers using smartphones for banking activities India 2018 by age group
- Generational comparison of mobile and branch banking use Australia 2018
- Penetration rate of mobile banking in the GCC by country 2016
- Online banking in Venezuela: growth of mobile services 2017-2019
- Online banking in Argentina: growth of mobile services 2016-2019
- Bank customer opinion on their interaction with bank in the United Kingdom (UK) 2014
- Mobile financial service users in the United States in 2011
- Europe: banking channels used in addition to mobile banking in 2014
- Number of mobile financial users in the United States as of 2011
- Banking through social media: customer expectations in Europe 2013-2014
- Preferred channels for individual banking services in Great Britain (UK) 2014
- Mobile workers worldwide who have offline mobile access to customer info 2018
- Mobile workers worldwide who understand customer issues before an appointment 2018
- Service organizations making investments in mobile workers worldwide 2018
- How service organizations use AI chatbots worldwide 2018
- Poll on customer service experience in Hungary 2021
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Statistics
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- Online banking in Chile: growth of mobile services 2016-2019
- Online banking in Brazil: growth of mobile services 2016-2019
- Online banking in Colombia: growth of mobile services 2016-2019
- Share of consumers using smartphones for banking activities India 2018 by age group
- Generational comparison of mobile and branch banking use Australia 2018
- Penetration rate of mobile banking in the GCC by country 2016
- Online banking in Venezuela: growth of mobile services 2017-2019
- Online banking in Argentina: growth of mobile services 2016-2019
- Bank customer opinion on their interaction with bank in the United Kingdom (UK) 2014
- Mobile financial service users in the United States in 2011
- Europe: banking channels used in addition to mobile banking in 2014
- Number of mobile financial users in the United States as of 2011
- Banking through social media: customer expectations in Europe 2013-2014
- Preferred channels for individual banking services in Great Britain (UK) 2014
- Mobile workers worldwide who have offline mobile access to customer info 2018
- Mobile workers worldwide who understand customer issues before an appointment 2018
- Service organizations making investments in mobile workers worldwide 2018
- How service organizations use AI chatbots worldwide 2018
- Poll on customer service experience in Hungary 2021
Genpact. (January 9, 2014). Most preferred method of banking among Great Britain adults as of 2014, by age group [Graph]. In Statista. Retrieved May 09, 2024, from https://www.statista.com/statistics/334286/uk-gb-banking-methods-age-groups/
Genpact. "Most preferred method of banking among Great Britain adults as of 2014, by age group." Chart. January 9, 2014. Statista. Accessed May 09, 2024. https://www.statista.com/statistics/334286/uk-gb-banking-methods-age-groups/
Genpact. (2014). Most preferred method of banking among Great Britain adults as of 2014, by age group. Statista. Statista Inc.. Accessed: May 09, 2024. https://www.statista.com/statistics/334286/uk-gb-banking-methods-age-groups/
Genpact. "Most Preferred Method of Banking among Great Britain Adults as of 2014, by Age Group." Statista, Statista Inc., 9 Jan 2014, https://www.statista.com/statistics/334286/uk-gb-banking-methods-age-groups/
Genpact, Most preferred method of banking among Great Britain adults as of 2014, by age group Statista, https://www.statista.com/statistics/334286/uk-gb-banking-methods-age-groups/ (last visited May 09, 2024)
Most preferred method of banking among Great Britain adults as of 2014, by age group [Graph], Genpact, January 9, 2014. [Online]. Available: https://www.statista.com/statistics/334286/uk-gb-banking-methods-age-groups/