According to a survey of smartphone users conducted between December 2020 and January 2021 in ten markets worldwide, WhatsApp was the most used mobile communication platform for personal messages, with five in ten respondents reporting using it to exchange messages with friends and family. By comparison, 35 percent of respondents reported using Facebook Messenger. Telegram and Snapchat were used by approximately two in ten respondents, respectively.
Most used mobile messaging channels for smartphone users worldwide to communicate with friends and family as of January 2021
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Mobile Ecosystem Forum. (October 14, 2021). Most used mobile messaging channels for smartphone users worldwide to communicate with friends and family as of January 2021 [Graph]. In Statista. Retrieved May 04, 2024, from https://www.statista.com/statistics/1273219/most-used-personal-message-channels-worldwide/
Mobile Ecosystem Forum. "Most used mobile messaging channels for smartphone users worldwide to communicate with friends and family as of January 2021." Chart. October 14, 2021. Statista. Accessed May 04, 2024. https://www.statista.com/statistics/1273219/most-used-personal-message-channels-worldwide/
Mobile Ecosystem Forum. (2021). Most used mobile messaging channels for smartphone users worldwide to communicate with friends and family as of January 2021. Statista. Statista Inc.. Accessed: May 04, 2024. https://www.statista.com/statistics/1273219/most-used-personal-message-channels-worldwide/
Mobile Ecosystem Forum. "Most Used Mobile Messaging Channels for Smartphone Users Worldwide to Communicate with Friends and Family as of January 2021." Statista, Statista Inc., 14 Oct 2021, https://www.statista.com/statistics/1273219/most-used-personal-message-channels-worldwide/
Mobile Ecosystem Forum, Most used mobile messaging channels for smartphone users worldwide to communicate with friends and family as of January 2021 Statista, https://www.statista.com/statistics/1273219/most-used-personal-message-channels-worldwide/ (last visited May 04, 2024)
Most used mobile messaging channels for smartphone users worldwide to communicate with friends and family as of January 2021 [Graph], Mobile Ecosystem Forum, October 14, 2021. [Online]. Available: https://www.statista.com/statistics/1273219/most-used-personal-message-channels-worldwide/