Quarterly adoption of cash by consumers, online or offline, in Switzerland 2018-2023
The share of cash transactions at POS (Point-of-Sale) in Switzerland declined by 20 percentage points between 2018 and 2023. This is according to two different questions asked throughout multiple surveys from Statista's Consumer Insights. The numbers shown here refer to a rolling 12-month share of respondents who indicated they used cash in a brick and mortar shop or whilst shopping online. In 2018, the share of respondents using cash transactions at POS (Point-of-Sale) stood at 82 percent, which declined to 62 percent in the third quarter of 2023. Moreover, the share of respondents paying cash in advance for online transactions decreased by 10 percentage points. On the other hand, during the same period, cash on delivery for online payments rose by eight percentage points.